If we can host you during the period you required we send an e-mail with:

> Availability confirmation,

> Total Cost,

> The amount of the deposit to confirm your booking and the date within we have to receive it.

After receiving the deposit we give you the final confirmation. If we do not receive the deposit within the requested date we can not furthermore guarantee the apartment’s availability.

The remaining balance has to be paid by cache upon your arrival. A deposit against damages (300 Euros) is also requested at your arrival and it will be fully refunded at check out time in case of no damages.

You are requested to communicate your arrival time. On standard basis, check-in is between 4:00 and 7:00 pm and check-out within 10 am. In case of special need, let us know in advance what time you would like to check in/out: we would be happy if we can satisfy your request.

The Total Cost does not change in case of postponed check-in or early check-out.
The Total Cost is inclusive of heating, linens (weekly changed) and towels (changed every three days), final apartment cleaning and electricity except electricity consumption for air conditioning if requested.

The Total Cost is not inclusive of breakfast and/or any other meal, additional apartment cleaning or more frequent changes of linens or towels and electricity consumption for air conditioning if requested.
In case of booking cancellation the deposit is not refunded.